If you cant mount the wd my passport external hard drive for mac manually, there should be some file system problems in this drive. I will ask the suport to change my hd, in my opinion this hd has problems. Here are the guidelines to download the wd my passport ultra 2tb hard drive driver on your windows 10 computer. The joint between the top and mid protection was opened a bit, but it was easy to put them back together again. This latest iteration of the my passport lineup looks to the the thinnest and most portable yet with a handful of other improvements. My passport wireless my passport ultra metal edition my passport ultra wd elements portable for mac desktop drives for mac my book pro my book thunderbolt duo. Wd external hard drive such as my passport are suitable and trusted devices serving as the best backup tools for mac internal drives data.
My passport for mac fits perfectly into the busy life of anyone with an onthego digital life. From the disk utility click on the connected external drive. Top 6 solutions to wd my passport ultra not detected windows. Not recognized how to reformat western digital hard drive for mac. The my passport for mac is wds newest release, and was designed to specifically serve mac users with the same outofthebox functionality that the my passport ultra offers. My passport ssd is a lot more expensive but it has the added advantage of speed, compatible with usb 3. But here is a twist, an unmounted drive be it a wd my. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes. Western digital hard drive problems and data recovery. Select the wd my passport for mac external hard drive in the left sidebar.
Problems with wd passport mac external drives for mac. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. If you cant back up or restore your mac using time machine. Western digital updates my passport for mac with up to 5tb of. Ways to fix wd my passport for mac hard drive not mounting issue. We are happy to assist you for your any kind of macs problem like my passport for mac not showing up on mac. If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. Password protection with hardware encryption the my passport for mac drives builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe. My passport is a series of portable external hard drives produced by western digital. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. To troubleshoot when drag and drop is not working mac can be quite challenging. Fix and repair wd my passport ultra not detectedshowing. Was there an unusual behaviour of the disk say an unpleasant clicking noise.
When you can not access wd my passport hard drive and the data on it, do not fall into. Fortunately, in mac, we have first aid to repair the external drives such as my passport. Aug 14, 2019 check these things if you see an alert that time machine is unable to back up your data, or if you cant select your backup disk in time machine preferences. Wd my passport ultra 2tb setup and driver installation. How to fix my mac not recognizing my wd external hard. The my passport pros aluminum enclosure is solidly built, and rubber bumpers on the inside help protect the drives from sudden impacts. Wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Press and hold or rightclick the usb external hard drive with the issue, and select uninstall. Just activate password protection and set your own.
To eject your wd my passport drive from your mac, just rightclick on its icon on your desktop. About your wd drive my passport for mac user manual 2. It started ejecting my drives instantly and non stop. Apr 29, 2020 wd my passport is not detected or recognized.
Jan 02, 2018 before upgrading to high sierra, i had no problems with my wd my passport air. If you have rebooted your mac and relaunched finder but if you cant drag and drop, the issue is likely the preference file. Windows 10 doesnt recognize wd my passport drive as it. Wd my passport greyed out in disk utility and unrecognized. Before upgrading to high sierra, i had no problems with my wd my passport air. The bottom of the drive has holes near the front for. Jun 01, 2015 id like to add a posible solution to a similar issue. How to fix an error in raid configuration on a western. There are currently six series of my passport drives. Aug 20, 2018 we are happy to assist you for your any kind of macs problem like my passport for mac not showing up on mac.
My passport drives are designed to look like and be the size of a passport, none of the drives in the passport series require a power. Note connecting your usb external hard drive into a. Wd my passport not recognized on mac not showing up detected. The my passport for mac device works straight out of the box with mac computers and is apple time machine ready so you can easily get going. Id like to add a posible solution to a similar issue. Fix and repair wd my passport ultra not detectedshowing up. If youre feeling brave, you can follow the advice of other answers here and take the thing apart and check each individual d.
Pick your wd my passport in the external hard drive list. The joint between the top and mid protection was opened a bit, but it was easy to put them back together again the problem starts here, whenever i plug it to my macbook, i have to press the cable near the passport with a weight, or else it wont be working. How to fix my mac not recognizing my wd external hard drive. Tackle external hard drives randomly ejecting in os x. The my passport wireless will boot up, then will start flashing a white led while the update is happening. Apr 10, 2019 drag and drop is one of the frequently used features on mac. The for mac part of the brand is only for marketing purposes really. If any of the passport disks are plugged to the built in ports when booting up they show up except the passport 0748 my passport disk. Oct 15, 2015 i accidentally dropped my book on wd passport. When you plug your wd external hard drive to macos, does it show in finder.
What is the best free software program on windows that might potentially fix my problem. Unable to see the data files in wd drive when it detected. Just activate password protection and set your own personalized password using wd discovery. Did it mounted successfully last time you plugged into the mac. It maintains compatibility with pc operating systems which requires reformatting, and it is similar in functionality and performance to the seventh generation my. Oh, and always remember to safely eject your drive before unplugging its cable.
There is a native repair tool called first aid in your mac computers disk utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends. First, i didnt have any instructions, so i copied every folder i wanted to backup, i copied them to the my passport. My passport for mac portable hard drive, with the wd drive utilities and. The light on the unit is flashing but thats about it. After the hard drive is uninstalled, unplug the usb cable. This feature is designed such that its not easy to fail. Windows 10 doesnt recognize wd my passport drive as it was. If your product is not listed above, please visit the product page. Open disk utility from your applicationsutilities folder.
Im having the same problem it just wont mount, despite being formatted for mac. The good news is that i just figured out how to get this to work and ill show you how to fix this on. Cannot access wd my passport external hard drive wd repair. When wd my passport wont on mac mount, you can recover data from wd. Wd my passport not recognized on mac i have a wd my passport external which is not recognized on mac, but i have stored many files on this external hdd. I had my mac keyboard plugged into macbook pro and from the keyboard i had a 64gb flash drive plugged in and then a 4tb external drive wd my passport ultra.
Now, on plugging it in, finder sees it and then it disappears. How to fix an external disk drive that wont show up on a mac. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. I have had a wd my passport fail on me, thankfully nothing lost due to additional backup but hen ive had other makes fail too over the years. Login into your mac just turn on your mac and when it boots up, plug in your my passport drive to your wd. Check these things if you see an alert that time machine is unable to back up your data, or if you cant select your backup disk in time machine preferences. Wd has finally brought usbc to the my passport lineup. Wd my passport greyed out in disk utility and unrecognized in. The wd my passport for mac is not showing up in finder nor in disk utility. I have some important excel files on this external, so i would appreciate it very much if anybody can recommend useful excel recovery software. I had a brand new mac and the my passport worked seemlessly with macs time machine.
Failure to do this could lead to the drive crashing or suffering some issues. By the way dont go paying extra for my passport for mac, there is no difference between it and the pc version except often the for mac version costs more and is harder to find. My passport problems wd portable drives wd community. How to fix my mac not recognizing my wd external hard drive quora. Mac programs are good too if they can actually access it since my mac.
After a bt cloud update, which stopped bt cloud working on my mac, i needed my work to be backed up. The wd element is the standard version whereas the wd my passport has three other versions. Jun 15, 2015 the my passport for mac is wds newest release, and was designed to specifically serve mac users with the same outofthebox functionality that the my passport ultra offers. Nov 12, 2019 the wd element is the standard version whereas the wd my passport has three other versions. If that does not solve the wd detection issue, you can download the wd my passport software on your computer and install it. Western digital is an american computer hard disk drive manufacturer and data storage company based in san jose, ca. Jun 26, 2009 the for mac part of the brand is only for marketing purposes really. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the.
If disk utility tells you the disk is about to fail, back up your data and replace the disk. The power led is on but the wd drive is not accessible. Recover data from wd my passport device and fix the. Complete the information for your drive such as new format, partition scheme, and so on and click erase.
Easily use your wd my passport for mac and windows in 7 steps. Problems to format my passport for mac external drives. If your backup drive isnt connected using one of these methods, time machine might not work. Should you encounter any problem, please give us an opportunity to address it before. So can anybody tell me how to recover data from an unreadable external hard drive for mac.
Wd passport ultra cant mount on mac, flashing lights, but can be. Once, look at your desktop and youll see the icon of wd my passport on it. High level view of the steps to making wd passport compatible with mac and windows 1. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. Problem with my external wd 1tb my passport hard disk. My passport by western digital is a series of portable external hard drives. Make sure your wd my passport external drive is chosen. Before using time machine, you need an external storage solution, sold separately. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. My passport go is even more expensive yet lacks the hardware encryption. A stable wd my passport is readily available on the desktop, finder, and disk utility when the drive gets plugged into mac s usb port. Ever since i upgraded the os system imac to catalina, my passport for mac 1tb external drive stopped backing up through time machine.
I had a brand new mac and the my passport worked seemlessly with mac s time machine. Western digital hard drive problems and data recovery youtube. The wd 2tb passport ultra for mac is doing the job quietly in the background and i am very pleased with it. Select the unreadable wd my passport in the left side bar.
I hope they fix this because the drive 4tb my passport, just. The white light remains on in the drive and the disk is still spinning. My passport ultra user manual using the drive with a mac the my passport drive is formatted as a single ntfs partition for compatibility with updated windows operating systems. Your wd my passport drive will appear as a rectangular, yellow icon on your desktop it looks just like the image below. Look for your wd my passport drive on your desktop. Fix wd my passport for mac not showing upnot working on mac. Wait for 1 minute and then reconnect the usb cable. The my passport for mac drive s builtin 256bit aes hardware encryption with password protection helps keep your digital lifes contents secure. I was happy but i plugged the my passport into my pc and the problems started. If you encounter wd my passport ultra detection issues on your windows 10 computer, try changing the usb cable. How to fix wd my passport for mac hard drive not mounting. I tried verify disk utility on external and then repair drive and nothing. My passport for mac not showing up on mac, macbook pro.
Once the update is complete the led will return to the normal on state. Is there a possible way that can help me to repair the. Sounds to me like youve done the obvious steps with software to try to diagnose the problem, but no problem was found. The feature allows for interactions in the mac os finder as well as other applications. According to western digital, the new 5tb my passport for mac is the worlds slimmest portable hard drive at its capacity. I had a wd mac edition drive that was indeed formatted for mac but would not behave like any mac drive id ever used. All my photos and macbook pro backups are on this external drive. Plugged in my wd my passport today and its not showing up on my mac like it normally does.
Feb 28, 2016 my passport wireless my passport ultra metal edition my passport ultra wd elements portable for mac desktop drives for mac my book pro my book thunderbolt duo my book studio my. Wd my passport for mac 1tb external dri apple community. When you are unable to click and drag on mac, try out the following fixes. Usbc ready, usba compatible my passport for mac includes usbc and usba cables for universal compatibility with mac computers of yesterday and today. Windows computer, see reformatting the drive and troubleshooting. Look for the external hard drive icon on your desktop. Western digital click of death my passport hard drive. The wd hard drive failed to show up on my pc and i couldnt access saved data either. The oldest external disks are in order, oldest first seagate, my book, passport 0748. Western digital updates my passport for mac with up to 5tb. Access and save data quickly with this western digital my passport ultra drive for the mac. Macbook external hard drive not recognized how to reformat. Any ideas how to see my back ups on this and maybe save them elsewhere.
Otherwise, on a healthier external drive, this option works flawlessly. Tackle external hard drives randomly ejecting in os x macissues. There are six series of the my passport drives, three for pc and three for mac. That was the reason for my proprietary formatting comment to the op.